Everything we do aims to be straightforward and fuss-free.
It's also confidential.
If you are coming for STI or pregnancy testing, you should avoid passing urine for at least two hours before being seen at the clinic. This is so you can give us a urine sample.
In Chalmers Sexual Health Centre we have three main areas for seeing patients. You will be welcomed at the reception desk and depending on what you need you will be directed to the right place and person. When you arrive you will be asked for a few details, including name, date of birth and address. We give you a unique identification number - your clinic PIN. This is used on all samples that leave the clinic.
The same thing happens at our local clinics but these tend to be in GPs surgeries so you have to follow the signs to the Sexual Health clinic, where a receptionist will check you in.
If you have an appointment you will be seen as near to your appointment time as possible. If it's a walk-in or drop-in clinic, you will be told what time we hope to see you. This will only be a rough estimate, but you will be seen as near to this time as possible.
If you prefer to see a staff member of a particular gender e.g. female doctor, please tell the receptionist.
You can ask for someone else to be present, to be a chaperone, for any part of your visit - not just the examination. We are happy to provide a chaperone for men or women seeing male or female staff members. Please ask. A female nurse or clinical support worker will always be present when female patients are examined.
We often have medical and nursing students with us when we see patients - it's an important part of their learning. But if you prefer not to have a student present during your consultation, let us know, it's no problem.
When You See the Doctor or Nurse
The doctor or nurse will ask you about your problem and other personal details. Most people do not need to be examined. If you need to be examined e.g. to test for infection or to assess gynaecological problems for women the staff will explain everything and then examine you.
You may be asked for a urine sample and we may ask to take some blood from your arm. The commonest STI is chlamydia and this is easy to test for using a urine sample. Girls sometimes prefer to take a cotton bud sample which they can do easily themselves.